Shipping policy
Thank you for shopping with us. We are committed to delivering your order accurately, in good condition, and on time.
Order Processing
Orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Time
Estimated delivery times:
- Domestic orders: 3–7 business days
- International orders: 7–21 business days
Delivery times may vary depending on your location and courier services.
Shipping Charges
Shipping costs are calculated at checkout based on your location and selected shipping method.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email or SMS.
Delays
Unexpected delays may occur due to weather conditions, customs clearance, courier issues, or high order volumes.
Incorrect Shipping Address
Customers are responsible for providing accurate shipping information. We are not responsible for orders shipped to incorrectly provided addresses.
Lost or Damaged Packages
If your package arrives damaged or is lost during transit, please contact us within 48 hours of delivery or expected delivery date.