01. ORDERS
When will I be charged for my order?
Bright colors. Bold patterns. Zero compromises. Our most expressive collection yet combines vintage golf aesthetics with modern streetwear edge.
Can I change or cancel my order?
Orders are processed quickly, so changes aren’t guaranteed. Contactsupport as soon as possible and we’ll do our best.
I entered the wrong shipping details—what should I do?
Reach out to our support team immediately. If your order hasn’t shipped yet, we can update it.
I received the wrong or damaged item—what now?
We’ll fix it. Contact us with your order number and a photo, and we’ll arrange a replacement.
02. SHIPPING
Where do you ship from?
All orders are shipped from our fulfillment center in the United States.
How long does shipping take?
Orders typically arrive within 3–7 business days depending on your location.
Do you ship internationally?
Yes, we ship worldwide. Shipping rates and delivery times vary by region.
How can I track my order?
You’ll receive a tracking link via email once your order ships.
03. RETURNS & EXCHANGES
What is your return policy?
We accept returns within 14–30 days of delivery on unworn items in original condition.
Do you offer exchanges?
Yes. If you need a different size or color, we recommend requesting an exchange or placing a new order.
When will I receive my refund?
Refunds are processed within a few business days after we receive your return.
04. PRODUCT & FIT
How does your sizing run?
Our pieces are designed with a modern athletic fit. If you prefer a relaxed look, consider sizing up.
Are your products performance-ready?
Yes. Our apparel is designed for both on-course performance and off-course style.
What materials do you use?
We use premium fabrics that are breathable, lightweight, and built for movement.
05. BRAND & EXPERIENCE
What makes Scratch & Sniff Golf different?
We blend golf performance with streetwear style—designed for players who want to stand out, not blend in.
Is this just for golf?
No. Our apparel is made to transition seamlessly from the course to everyday wear.
06. SUPPORT
How can I contact customer support?
You can reach us via email or through our contact page. We typically respond within 24 hours.
Do you offer discounts or promotions?
Yes—join our email list for early access to drops and exclusive offers.
07. EXTRAS
Do you offer gift cards?
Yes, digital gift cards are available and make the perfect gift.